Rt77's Privacy Policy & Data Protection

1 Introduction & Scope

Rt77 is a trusted online gaming platform in Bangladesh. We understand how valuable your personal information is, and we treat it with the utmost care. This privacy policy applies to rt77's website, mobile app, and all associated services.

By using the rt77 platform, you acknowledge that you have read this privacy policy and consent to the collection and processing of information as described herein. If you do not agree with this policy, please refrain from using rt77.

This privacy policy has been drafted in accordance with applicable data protection laws in Bangladesh and international best practices. rt77 believes transparency is the foundation of trust, which is why everything is explained in plain, straightforward language.

2 What Information Is Collected

Rt77 collects certain personal information to deliver its services. Data collection is limited strictly to what is necessary. The types of information collected and how they are gathered are outlined below:

3 Purpose of Data Collection

Rt77 collects and uses your information only for specific, legitimate purposes. No data is used unnecessarily or for any other purpose. The primary purposes are:

• Account management: To enable registration, login, identity verification, and account security.
• Payment Processing: To securely process deposits and withdrawals and verify financial transactions.
• Service Improvement: To personalize your gaming experience and inform the development of new features.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal compliance: To comply with applicable laws and regulations in Bangladesh.
• Customer Support: To resolve support requests and maintain communication.
• Marketing Communications: To keep you informed about offers and promotions, with your consent.

4 Data Sharing & Third Parties

Rt77 does not sell your personal data to any third party. However, information may be shared in specific circumstances necessary for service operations:

• Payment Providers: With mobile banking providers such as Mobile Banking, Nagad, and Rocket — strictly for transaction processing purposes.
• Technology Partners: Game software providers who operate games on the rt77 platform — for gaming operations only.
• Legal authorities: Upon a valid order from law enforcement authorities or courts in Bangladesh.
• Security Services: With specialized firms for fraud detection and account protection.

5 Cookie Policy

The rt77 website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve platform functionality. rt77 uses four types of cookies:

• Essential cookies: Maintaining login sessions and security verification are essential — the platform cannot function properly without them.
• Analytics Cookies: Helps us understand how users interact with the platform — used to improve our services.
• Functional Cookies: To remember your preferences, language, and settings.
• Marketing Cookies: To show relevant offers and promotions — you can opt out of this at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some services to not function properly.

6 Data Security Measures

Rt77 uses industry-standard security technology to protect your privacy. Our security framework is multi-layered — rather than relying on a single method, protection is enforced across multiple levels.

• SSL/TLS Encryption: All data exchanged between your browser and rt77's servers is protected with 256-bit encryption.
• Database Encryption: Stored sensitive data is kept in encrypted form.
• Two-Factor Authentication: Additional verification steps for sensitive operations.
• Firewall & Intrusion Detection: Suspicious activity is monitored in real time.
• Regular Security Audits: Regular system testing conducted by external experts.
• Restricted Access: Only authorized personnel are permitted to access specific data.

7 Data Retention Period

Rt77 does not retain your data longer than necessary. Retention periods vary depending on the type of information. Even after account closure, certain data may be kept for a defined period due to legal obligations.

• Account information: For as long as the account is active and for 5 years after closure.
• Financial transaction records: 7 years (legal requirement).
• Technical Logs: Up to 12 months.
• Support Communications: 3 years.
• Marketing Consent Records: 3 years after opt-out.

Once the retention period expires, data is securely deleted or irreversibly anonymized.

8 Your Rights

You have a number of important rights over your personal data. rt77 respects these rights and is committed to helping you exercise them.

• Right to Know: You can find out exactly what information rt77 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that data processing be restricted under certain circumstances.
• Right to Data Portability: You may request your information in a standard portable format.
• Right to object: You can object to the use of your data for marketing purposes.

9 Minors' Privacy

Rt77 strictly does not provide services to anyone under the age of 18 and does not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Identity verification is carried out in cases of suspicion.
• Any data collected from a minor will be deleted immediately.
• If parents have any concerns, please contact support right away.

10 Policy Updates

Rt77 may update this privacy policy as needed. A notice will be posted on the platform before any significant changes take effect, and we will attempt to notify you via your registered number.

• You can check the "Last Updated" date at the top of the page to stay informed of any changes.
• For major changes, at least 7 days' notice will be provided in advance.
• If you do not accept the updated policy, please request account closure.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

11 Contact

For any questions, complaints, or to exercise your rights regarding the Privacy Policy, please contact the rt77 support team. We typically respond within 24 hours.

• Email: [email protected] (for information only, not clickable)
• Live Chat: Get direct support from within the platform.
• Please include "Privacy Request" in the subject line when submitting a privacy-related request.